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GDPR & Data Protection

Our commitments

Data Processing Agreement (DPA)

A signed DPA is available on request, even for the free Snapshot tier. It covers the roles of controller and processor, the categories of data and data subjects, security measures, sub-processor terms, and international-transfer safeguards (Standard Contractual Clauses and the EU-US Data Privacy Framework where applicable). To request a DPA, email hello@crawlerpal.com.

International transfers

Storage of the data you submit stays in the EU. Some vendors we use for scheduling (Google Calendar & Meet) and consent-based analytics (Google Analytics & Tag Manager, Microsoft Clarity) are US-based; those transfers are protected by Standard Contractual Clauses, the EU-US Data Privacy Framework, or an equivalent safeguard, with supplementary measures as needed.

Your rights

You can access, correct, delete, restrict, or port your personal data, withdraw consent, and object to processing based on legitimate interests. To exercise any right, email hello@crawlerpal.com. You may also complain to your local data-protection authority.

Contact & data residency options

For sampling and analytics work in an Implementation Sprint, data can be hosted in the region of your choice where feasible. Talk to us about residency requirements before an engagement.